Feature · Client communication

Announcements.

Need to tell a whole route the delivery is late, or that you’re closed for the holiday? Announcements broadcasts a message to exactly the right clients — by route, day or tag — in one send, over email and SMS.

One send
Reaches a whole route or segment
Email + SMS
Meets clients where they are
Route · day · tag
Target exactly who needs to hear it
Owner dashboard · the numbers
Diagram
OWNER DASHBOARD$12.4kRevenue · wk68%Net margin0Missed stops3ExceptionsMARGIN BY ROUTEMon · Heritage Hills66%Tue · Westshore45%Wed · Greenway69%Thu · Lakeview67%
Owner dashboard · the numbers
Revenue, route margin and crew performance in one view
One send
Reaches a whole route or segment
Email + SMS
Meets clients where they are
Route · day · tag
Target exactly who needs to hear it
How it works

One message. The right people. One send.

No exporting lists, no copy-pasting into your phone. Segment, write, send.

Client portal · client view
BAYVIEW POOLS14:32 · Visit completeBAYVIEW POOLS14:33 · Receipt $252.00BAYVIEW POOLS14:31 · Cyanuric boostedBAYVIEW POOLSReminder · Tue Mar 21CLIENT PORTAL · TIMELINETue 14 · Service visit · 6 photosDoneTue 07 · Service visit · 5 photosDoneFri 03 · Repair · pump impellerDoneTue 21 · Next visit · 9–11amUpcoming
Step 1

Pick your audience.

Filter clients by route, service day, plan or any custom tag.

Owner dashboard · the numbers
OWNER DASHBOARD$12.4kRevenue · wk68%Net margin0Missed stops3ExceptionsMARGIN BY ROUTEMon · Heritage Hills66%Tue · Westshore45%Wed · Greenway69%Thu · Lakeview67%
Step 2

Write it once.

Compose a single message and PSS formats it for both email and SMS.

Client portal · client view
BAYVIEW POOLS14:32 · Visit completeBAYVIEW POOLS14:33 · Receipt $252.00BAYVIEW POOLS14:31 · Cyanuric boostedBAYVIEW POOLSReminder · Tue Mar 21CLIENT PORTAL · TIMELINETue 14 · Service visit · 6 photosDoneTue 07 · Service visit · 5 photosDoneFri 03 · Repair · pump impellerDoneTue 21 · Next visit · 9–11amUpcoming
Step 3

Send and track.

Hit send and watch delivery status per client, all in one place.

Key benefits

What it does for the business.

The outcomes pool service operators tell us matter — and the capabilities behind each one.

01
Reach a whole route or segment in one send
One send, many clients
Reach a whole route or segment.
02
Head off “where’s my tech?” calls before they happen
Fewer “where’s my tech?” calls
Tell clients before they ask.
03
Keep weather, holiday and delay notices on-brand
On-brand notices
Weather, holiday and delay updates.
04
Target by route, day, plan or custom tag
Precise targeting
By route, day, plan or custom tag.
FAQ

Frequently asked questions.

The answers most pool service operators ask before they get started. Have another? Reach out — a real human will get back to you.

Can I send to just one route or service day?
Does it send email, SMS, or both?
Can clients reply?
See it in a dedicated demo

Ready to reach every client in one send?

A live demo of how PSS runs your day — using your routes, your team, your operation. No slides, no theater — just the product, working.

See it in a dedicated demo

Ready to reach every client in one send?

A live demo of how PSS runs your day — using your routes, your team, your operation. No slides, no theater — just the product, working.