Multi-tech operations.
Five techs. Three routes. A second admin in the office. You’re past the spreadsheet and past the gut feel. You need a system that watches the exceptions while you do the work — and an audit trail when a client disputes.
The day the spreadsheet stops working.
Four moves multi-tech operators make once they’re on PSS — when controlling exceptions matters more than building the route.
See every tech on one screen.
Control Center lights up every route, every stop, every exception in real time. No more phone-tag scheduling.
Only alerts that need a human.
Rule-based notifications — drive-through detected, FC low, ETA drift +30min. Owner pager-mode without the noise.
Audit trail for every dispute.
Activity Timeline + Visit Detail Drilldown. One forwarded report ends the argument before it starts.
Different roles, different views.
Role-Based Access scopes pricing, notes and history per person. Techs see what techs need; owners see everything.
The six features Multi-tech leans on.
Control, alerting, audit and access — the four jobs of an operating system at this scale.
Control Center
Route progress, stop status, exception flags, configurable KPIs.
Notification Preferences
Rule-based alerts routed to the right role at the right time. Customizable per company.
Technician Tracking
GPS, status, time on site. The field stays visible without the tech being on the phone.
Visit History
Per-property timeline + visit detail drilldown. Disputes resolved in 30 seconds.
Geo-Scheduler
New clients auto-routed to the right day and tech. Drive time keeps going down.
Client Portal
Client-facing portal — visit history, invoices, photos, one-tap pay. Cuts office calls in half.
Watch the whole operation. From one screen.
A dedicated demo on your routes, your techs, your clients. We show you exactly what the Control Center looks like for your operation.